How to reset mobile phone or tablet PIN (passcode) Swipe from top of screen to bottom of screen. Tap cogwheel to open settings: Tap search icon: Following steps are OS dependent (OS version is noted under device details in the email) OS version 13 and below OS version 14 Type "pin" then tap Lock screen > PIN Type "lock" then tap Lock screen Tap PIN on the top Tap Screen lock type Confirm your current PIN Select PIN Type in your new PIN and confirm